User Resistance – Users may feel that the additional steps needed for authentication are inconvenient and time-consuming. Look for a solution that gives you a range of authentication methods that are less time-consuming for users and meet the needs of your business.
Technical Complexity / Integrations – does the MFA solution you are looking at cover all the business applications you are using, including legacy applications, and can be used on-premise as well as in the cloud?
Time and Cost – evaluate the time and cost involved in rolling out MFA versus the longer-term benefits, such as reduced IT admin costs for password resets, etc. As of 2023, The average cost of a data breach worldwide reached US$ 4.45 million according to the latest report from IBM.
Scalability / Flexibility to meet future requirements – Does the MFA solution meet future MFA challenges, which may accompany scenarios such as mergers and acquisitions, data privacy regulations in other countries, onboarding different locations, devices and users?
Speed of deployment / Operational disruption – How quickly can you roll out MFA without disrupting business operations and employee productivity?