Utilities are the backbone to our society and infrastructure. With cybersecurity threats constantly evolving, utilities select SecurEnvoy to stay safe and protect crucial data and operations, without sacrificing flexibility.
Northumbrian Water has employees spread around the North East of England, Essex and Suffolk with partners and contractors located across the country and worldwide. Issuing and replacing hardware tokens was becoming a real management overhead. It was taking 2 to 3 days to issue or replace lost tokens to end-users. Anthony Smith, IT Security Manager at Northumbrian Water explains how SecurEnvoy soft tokens are giving users access to systems within a matter of minutes via their mobile phones. The new solution has reduced service desk tasks, enabled contact centre staff to work remotely at times when they cannot get in to the office, and has been well-received by users.
“Safety first”, this top priority of PRIMAGAS does not only apply for energy carrier and technical installations. The same care is required with regard to access to the company's corporate network - if this were not secured sufficiently, sensitive data could fall into the hands of cyber-criminals, who could cause damage as a result.
With SecureIdentity MFA we have found a cost-effective alternative that provides a dual layer of security access. We have thereby strengthened our security shield significantly.
Christian Stichmann, application manager at PRIMAGAS
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