LAW FIRM MAKES A CASE FOR MULTI-FACTOR AUTHENTICATION WITH SECURENVOYMacfarlanes were unhappy with their current two-factor authentication solution. High degrees of administration overhead and cost associated with replacing expired, lost and broken tokens; dealing with users who had forgotten their PIN or needed their token re-synchronising and the difficulty of managing users in two databases (Active Directory and the token system) caused them to seek an alternative solution.
By deploying SecurEnvoy MFA we were able to enhance the user experience. The fact that we were able to reduce the cost and administration overhead as well was a bonus.Dave Mansfield